Shipping
Our Shipping Policy
Shipping:
Customers are responsible for shipping costs we do not reimburse any additional shipping charges, customs or duties that may occur by a third party.
Lost order
Once we have sent out your order and we have confirmation from the courier it has been lost we will issue a full refund.
Please note you are responsible for the return costs or any duties, customs and taxes that may occur by a third party we will not reimburse the costs. if your return is lost please contact your courier we are not liable for lost return in transit and can not issue a refund.
Orders temporarily held in Customs or transit do not qualify for a refund unless lost.
Please allow the full processing and delivery period 14 days UK and 16 days international before contacting the team to inquire of your parcel. Please check with your courier first.
We do not take any responsibility for Parcels damaged in transit and do not issue a refund pls contact your courier service provider.